Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. Some companies combine dental and medical coverage. This insurance alphabet soup changes policies and guidelines weekly. At times, it is almost impossible to accurately estimate our patients' insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.
As a courtesy, we will file your insurance claims for you. Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you.
If you have dental insurance, please bring your insurance card so that we can make a permanent copy for our records. We ask that you keep us informed of any change to your insurance because it is important that all information about you and your insurance be current.
Most insurance companies will respond within four to six weeks. Please call your insurance company if you have not received payment or an explanation of benefits within that time frame.